Personal lines (auto, home, boat, personal items) policyholders can register to view and print policy documents, including auto ID cards. Directly billed policyholders can also view and print billing statements.
Directly billed policyholders can make a one-time premium payment online from your bank account or credit card using this feature.
Personal lines (auto, home, boat, personal items) policyholders can register to view and print policy documents, including auto ID cards. Directly billed policyholders can also view and print billing statements.
Directly billed policyholders can make a one-time premium payment online from your bank account or credit card using this feature.
Cincinnati complements the service you receive from your agent. We pay what is due under your policy, reviewing each claim and responding quickly and personally with honesty, integrity and compassion. No matter what type of situation you face, we’re here to help. Your independent agent maintains a strong relationship with local claims representatives, ensuring superior service if you experience a loss. If you have a personal lines policy with Cincinnati, you can use the MyCincinnati℠ app. Our app allows you to access policy information, make payments, contact your agent and report a claim at any time.
Exceptional Claims Service at Every Step
Answer your call with local claims service
We look forward to providing you with prompt and personal claims service. To begin, report your claim directly, 877-242-2544, or contact your local independent agent.
We know claims are never convenient, and no two claims are the same. Our claims representatives are available to work with you throughout the process to bring your claim to resolution.
Our goal is to efficiently evaluate coverage, liability and damage to provide a fair and accurate response to your claim. We will review coverages under all applicable insurance policies and work with you to gather information.
We are in the business of helping people recover financially after a loss and we pay what is owed under each policy. For your convenience, we offer a variety of payment options, including e-payments and checks.
Medlogix, LLC
300 American Metro Blvd, Ste 200
Hamilton, NJ 08619
Phone: 877-258-2378
Fax: 856-910-2501
Paper Bill Submission and Processing
Submit automobile PIP paper bills to:
CareWorks
RE: The Cincinnati Insurance Companies
2000 Mallory Lane
Suite 130-834
Canonsburg, PA 15317
For additional information, contact us at 877-230-8431 or nofaultclaims@cinfin.com.
Reconsiderations and Bill Corrections
Please call 888-350-1150 to dispute how an automobile PIP bill was processed, or if you need help or information on submitting a bill correction.
Medical Bill Payment and Claim Status
Please call 877-230-8431 to obtain the claim number assigned to an automobile PIP claim or to inquire about the status of medical bill payment.
