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Cincinnati Policyholders and Claimants

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To report a new workers' compensation claim, please call 877-242-2544 with your claim-related information, any time day or night.
 
For information about an existing claim, contact your local independent insurance agent, the local field claims representative assigned to assist you or Cincinnati Insurance directly,
877-260-1397.

Workers' Compensation Medical Bill Submission and Processing for Health Care Providers

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Health care providers: please use the information below to submit workers’ compensation claims bills.

PAPER BILL SUBMISSION AND PROCESSING

Submit paper bills to:

 CareWorks

 RE: The Cincinnati Insurance Companies

 Suite 130-834

 2000 Mallory Lane

 Franklin, TN 37067

ELECTRONIC BILL SUBMISSION AND PROCESSING

Submit electronic workers’ compensation medical bills and invoices via WorkCompEDI, Cincinnati Insurance’s EDI billing clearinghouse partner for all states including California, Illinois, Louisiana, Minnesota, New Jersey, North Carolina, Oregon, Tennessee and Texas, using these assigned identification numbers:

 10677 The Cincinnati Insurance Company

 23280 The Cincinnati Indemnity Company

 28665 The Cincinnati Casualty Company

For additional information, contact:

  • WorkCompEDI, 800-297-6906 for questions on billing submission
  • The Cincinnati Insurance Company, 877-260-1397 or WCclaims@cinfin.com

RECONSIDERATIONS AND BILL CORRECTIONS

Please call 888-350-1150 to dispute how a workers’ compensation bill was processed, or if you need help or information on submitting a bill correction.

MEDICAL BILL PAYMENT AND CLAIM STATUS

Please call 877-260-1397 to obtain the claim number assigned to a workers’ compensation claim or to inquire the status of medical bill payment.