Refresh Coming Soon!

The cinfin.com website will be getting a new look early next year. While things will look different, you can expect the same seamless experience for signing in to your account or for paying your bills. Your login information will not be affected.

If you forget both your User ID and the email address associated with your account when you first log in to the new site:

• Click “Forgot User ID or Password?” then enter your User ID in the “Forgot Your Password” field. You will be prompted to select a method to receive a security code.
• Enter the code you receive in the field provided and click “Verify.” You will be prompted to enter a password, then click "Update."
• If you are still having difficulty, please call Customer Support,
  888-242-0888, and select option 9. 

Our associates are ready to assist you.