Cincinnati Service

Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood. Our field representatives live in communities near your local independent agency.

They treat each service request with the care they would show a neighbor. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

Below are comments from policyholders and claimants detailing their experiences with Cincinnati.

From Michael L., a homeowner policyholder, client of H. Robert Anderson & Associates, Inc., Bloomington, MN – “My wife and I want to thank our claims representative and all the other folks at Cincinnati. Dealing with Cincinnati was a very good and positive experience. Everyone involved was very professional and everything was done in a timely manner. From the initial contact to the final payout, your company was great to deal with in all aspects.

From Joseph T., a homeowner policyholder, client of RiskSOURCE Clark-Theders, West Chester, OH – “I want to make sure you know the kind of job our claims representative did. It was a naturally trying time for us and the help and concern given by him and Cincinnati Insurance was greatly appreciated. I have been with Cincinnati since 1991 and when people say they can get cheaper insurance I have told them in the past that you get what you pay for. I did get what I have paid for and it was worth the cost. Even though my insurance premium did increase, it is all about the service, care and help that was given to us from our claims representative.”

Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent.

Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

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